Alerting

I am trying to debug a python script, but don't see any data in python.log. What can I do to get more information from python.log?

jbsplunk
Splunk Employee
Splunk Employee

I am attempting to do some debugging on a python script I've written to execute as an alert script. I've tried to edit the python logging settings in log.cfg but am unable to get any data that is useful in debugging the problem. Can I do something to alter the behavior so that I can get more information? Right now, all I see messages like this:

2014-02-04 11:22:19,552 -0400 INFO runshellscript:129 - 
1 Solution

jrodman
Splunk Employee
Splunk Employee

Generally, it probably makes sense to review what the other scripts that ship with splunk are doing. For example, sendemail.py is the most frequently used alert in the system. It arranges to log messages to python.log in the following way:

import (...) splunk.mining.dcutils as dcu
[...]
logger = dcu.getLogger()
[...]
logger.error(error_message_string)

Personally I'd do a slightly simpler

import splunk.mining.dcutils
logger = splunk.mining.dcutils.getLogger()

The way this is used within the script is to catch exceptions and then render them into log messages. eg

except Exception, e:
      logger.error("Could not get email credentials from splunk, using no credentials. Error: %s" % (str(e)))

If you need more context, such as the full exception, you can use normal python methods to render the exception to a string, eg

logger.error(traceback.format_exc())

see https://docs.python.org/2.7/library/traceback.html for more.

View solution in original post

jrodman
Splunk Employee
Splunk Employee

Generally, it probably makes sense to review what the other scripts that ship with splunk are doing. For example, sendemail.py is the most frequently used alert in the system. It arranges to log messages to python.log in the following way:

import (...) splunk.mining.dcutils as dcu
[...]
logger = dcu.getLogger()
[...]
logger.error(error_message_string)

Personally I'd do a slightly simpler

import splunk.mining.dcutils
logger = splunk.mining.dcutils.getLogger()

The way this is used within the script is to catch exceptions and then render them into log messages. eg

except Exception, e:
      logger.error("Could not get email credentials from splunk, using no credentials. Error: %s" % (str(e)))

If you need more context, such as the full exception, you can use normal python methods to render the exception to a string, eg

logger.error(traceback.format_exc())

see https://docs.python.org/2.7/library/traceback.html for more.

awurster
Contributor

absolutely brilliant. this sort of topic has been answered so many different times.. but this response is just so elegant, accurate and fresh.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

May 2026 Splunk Expert Sessions: Security & Observability

Level Up Your Operations: May 2026 Splunk Expert Sessions Whether you are refining your security posture or ...

Network to App: Observability Unlocked [May & June Series]

In today’s digital landscape, your environment is no longer confined to the data center. It spans complex ...

SPL2 Deep Dives, AppDynamics Integrations, SAML Made Simple and Much More on Splunk ...

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...