How to capture fields in Service Now Tickets

[alexspunkshell]

I can able to create Service Now tickets from Splunk.  In the email alert i receive Affected computer, UPN, Event title ,File name.

I want to capture same details in the service now ticket.

But in service now tickets, i don't have any informations. Its blank with no info.

Please help me how to pass this info from splunk.

Do i want to do any changes in setting -> Field -> Workflow? What changes i want to do.

Please help me 

Email Alert

Received Service Now Ticket with no Info

Servic now alert setting

@isoutamo @ITWhisperer  @gcusello @thambisetty @bowesmana @DalJeanis 

[thambisetty]

Hi @alexspunkshell 

I have presented a topic in Dubai user group on how best we can make use of servicenow add-on. I am sure your question will be answered in below video.

https://www.youtube.com/watch?v=DNYobMVbj6c