I can able to create Service Now tickets from Splunk. In the email alert i receive Affected computer, UPN, Event title ,File name.
I want to capture same details in the service now ticket.
But in service now tickets, i don't have any informations. Its blank with no info.
Please help me how to pass this info from splunk.
Do i want to do any changes in setting -> Field -> Workflow? What changes i want to do.
Please help me
Email Alert
Received Service Now Ticket with no Info
Servic now alert setting
@isoutamo @ITWhisperer @gcusello @thambisetty @bowesmana @DalJeanis
I have presented a topic in Dubai user group on how best we can make use of servicenow add-on. I am sure your question will be answered in below video.
https://www.youtube.com/watch?v=DNYobMVbj6c