Thanks Frobert. This is from a tcpdump on the syslog-ng server,
Netscaler --> Syslog-ng (SYN)
Syslog-ng --> Netscaler (SYN, ACK)
Netscaler --> Syslog-ng (FIN, ACK)
Syslog-ng --> Netscaler (FIN, ACK)
Netscaler --> Syslog-ng (ACK)
The three-way handshake never completes. I am researching as a possible source of the issue a mismatch in the MSS of the TCP Packet.
In the SYN packet, an MSS of 1380 is sent,
TCP Option - Maximum segment size: 1380 bytes
The syslog-ng server responds with an MSS of 1460
TCP Option - Maximum segment size: 1460 bytes
The very next packet is the FIN,ACK. My theory right now is that the two servers cannot agree on the correct MSS and am researching with the Netscaler admin.
Thank you,
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