Hi Isoutamo, Thank you for the quick response. I'll take a look at the link provided for troubleshooting. In the meantime to answer your questions... We are using DB connect 3.18.2 which is the newest version. We do have the updated JRE version that is compatible installed (JDK 17).  I've confirmed Java is indeed working by running the java version command on the server. It indeed comes back with the installed version so the environmental variable is confirmed working and correct. Also, the DB connect page would not work correctly if Java is not installed. I am able to navigate to the page so we can probably rule Java being an issue out. Will post a solution/update once I go through that troubleshooting page. Kind Regards, ... View more