I had the same issue and struggled with it for about a week. In my case, it was caused by a high volume of incoming logs combined with limited system resources on my Heavy Forwarder. Because of that, I kept encountering ingestion latency errors. Eventually, I resolved the problem by adding an additional receiving port on the Heavy Forwarder and assigning that port to the specific app that was handling the large log volume. After making this change, the latency issue was completely resolved.
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