By system I mean the application. As the agent will do the work when capturing the snapshots and it runs with the application. This puts overhead on the system. ... View more

Hi Guys All you have to do is to set the following 2 parameters in your startup arguments From the Controller's perspective it will think the 2 Database Agents are running from 2 different servers. -Ddbagent.name=<db_agent_name> -Dappdynamics.agent.uniqueHostId=<uniquehostid> The documentation states this https://docs.appdynamics.com/display/PRO45/Database+Agent+Configuration+Properties ... View more

Hi You need to click on "Errors" not the count That will open the errors window You can also directly click on "Transaction snapshots" and just filter for Errors Ciao ... View more

Hi Lyubo The settings should be on by default, as you are seeing the other ones If you use one of the servers as an example, how many tags are assigned to the Server? Also when you query the tags manually, what value are you seeing, that should be populating in AppD? Can you share it here? i would also just log a call to Support to validate in the backend that the setting is enabled:) ... View more

Awesome Ok you only strip out the HTML in the first section(latestEvent.summaryMessage), not for the last 2 values of  latestEvent.displayName latestEvent.eventMessage #set( $sm = $!{latestEvent.summaryMessage.replace('"',"*")} ) #set( $sm = $sm.replace("<b>", "*") ) #set( $sm = $sm.replace("</b>", "*") ) #set( $sm = $sm.replace("<br>", " ") ) #set( $sm = $sm.replace("null"," ") ) #set( $sm1 = $!{latestEvent.displayName.replace('"',"*")} ) #set( $sm1 = $sm1.replace("<b>", "*") ) #set( $sm1 = $sm1.replace("</b>", "*") ) #set( $sm1 = $sm1.replace("<br>", " ") ) #set( $sm1 = $sm1.replace("null"," ") ) #set( $sm2 = $!{latestEvent.eventMessage.replace('"',"*")} ) #set( $sm2 = $sm2.replace("<b>", "*") ) #set( $sm2 = $sm2.replace("</b>", "*") ) #set( $sm2 = $sm2.replace("<br>", " ") ) #set( $sm2 = $sm2.replace("null"," ") ) { "chat_id":"535514651", "text":"$sm1:\n\n$sm2" } I tested and no html in my telegram message It's not the cleanest way, so you can clean it up as best as you wish:) ... View more

Thanks Can you advise how you have set up Telegram to post messages to it? I assume you created a Channel & Bot, added the Bot to the Channel and using the following type of URL https://api.telegram.org/bot1346170414:AAFeH7D1Idjtw_pfH1-6ZwhHNtDE8JZ7_t4/sendMessage?chat_id=41551111&text=test Can you share the HTTP request Template configuration(Method, URl etc) of how you are posting to telegram, to better assist and is there a reason you are posting it in json format, if telegram accepts text? Ciao ... View more

Hi There Are you using the text/plain MIME type encoding for the POST? ... View more

Hi Kiran Lets go through the steps Firstly ensure that the user that you are starting the tomcat process as, has permissions to read/write to the AppDynamics Agent directory:) Otherwise allow access. 1. Connectivity Have you confirmed that you can access the Trial AppDynamics instance from the sevrer where you are running your tomcat instance? You can use telnet command to verify that you can connect to the SaaS hostname e.g telnet myappdtrial.saas.appdynamics.com 443 2. Agent Configuration Have you set the following values according to your controller controller-host controller-port controller-ssl-enabled application-name tier-name node-name account-name access-key 3. Tomcat Configuration in the Tomcat bin directory e.g /apache-tomcat-7.0.105/bin Open and edit the catalina.sh file Add this line into the top of the file, with the <agent_home> variable to be changed to where you unzipped your Appdynamics Java agent export CATALINA_OPTS="$CATALINA_OPTS -javaagent:<agent_home>/javaagent.jar" Then just stop and start the Tomcat service and AppDynamics should be instrumented 4. Validation run a command e.g ps aux | grep tomcat Check if you can see the AppDynamics startup arguments are part of the Tomcat process Check the AppDynamics logs directory, if it started with the Tomcat process, it should have created a folder with the "node name" you gave in the logs directory Then validate that you can see the application in AppDynamics ... View more

Thanks for the response. Yeay, best would be to use AppDynamics to see if you can identify the Heap Issue. As well as trigger heap/Thread dumps for analysis which should point them into the right direction as to what is causing the problem ... View more

Hi Dan Can you provide more detail around your questions? From my understanding, your application has been converted/upgraded/changed from Jboss to Tomcat Framework correct? Are you stating that AppDynamics is causing heap utilization/ GC problems? If so can you advise where it indicates that AppDynamics is the cause of this?  Ciao ... View more

Hi there Can you share your entire Cluster Agent deployment YAML as well as your java application YAML? to better understand what is configured incorrectly? ... View more

Hi Sean You will have to provide a bit more context as to what the entire data structure is that will be queried. Is it always the same data structure, with different values? Meaning is the array always in a certain section of the returned data, where would be the start and end pieces in the data to better answer your question. Ciao ... View more

Hi There Unfortunately, unlike servlets, there is no auto option for e.g configuring AppDynamics to split it based on the number of URI segments etc. The way we do it(Unless you already have the full list of WebService endpoints), is to use e.g Live Preview for Java Nodes to check the http requests, that will give you the full endpoints. And then you configure Web Service rules for each. Or if you have analytics, you can get the full url of the actual request. For large environments, where there are a great number of these, we automated the import of the Web Service rules via the API.(As it is time consuming doing them manually for a large number of transactions Ciao ... View more

Hi You should be able to use the below toString().split(Column).length Just check the value, I will double check but I think this getter chain returns the array count+1 for some reason. Ciao ... View more

Hi, If you mean the collected data. Then no, it will be kept as per the retention periods that are set for the Controller/Event/EUM Services dependent on the new licensing. What licence change are you referring to or planning to do, to better answer your request? ... View more

Hi There You can get the Health status through JMX configuration I have attached config from our configuration, it falls under the JMX section called  Weblogic_ServerRuntime The getter chain is getState() You can add this additional config to get the health status and view it via the Metric browser It will show either 1 or 0, for healthy or not You can then use this metric to build a health rule on     ... View more

Hi there Please remove the brackets around the (on) and try again from ssl = (on) to ssl = on or use  ssl = true ... View more