Thank you for your input. Proofpoint does not much useful information about this product. We're planning to move away from it so it's not worth the effort. thank you for your input.  ... View more

Hello jconger, Thanks for the comment. My system admin did the registration and added the permissions during the original setup.  We're not getting any message trace data. I can ask him to double-check the roles, but as far as I know, it was done properly.  ... View more