Hi @pm11  please follow below steps to reset password go to  <SPlunk installation directory>/splunk/etc/  under this location file called passwd  rename it to passwd.backup  go to following location  <SPlunk installation directory>/splunk/etc/system/local create new file user-seed.conf  inside user-seed file  add following contents  [user_info] USERNAME = admin PASSWORD = <newpassword> and restart splunk from cmd  <SPlunk installation directory>/splunl/bin/   splunk restart  ---- Regards, Sanjay Reddy ---- If this reply helps you, Karma would be appreciated ... View more

Ha (at myself). I've been using "splunk cmd btool" for over a decade and never noticed that "splunk btool" was added as a shortcut in 7.2. ... View more