I've been searching for days for a solution to this. And to anyone else that comes across this, this is a problem for any add-on, not just the one in question. This worked like a charm.  As a shortcut to find all your passwords.conf files, you can do  sudo find /opt/splunk/etc/apps/ -name passwords.conf and if you want to delete them all,  sudo find /opt/splunk/etc/apps/ -name passwords.conf | xargs rm then restart splunk ... View more