Sample:
TICKET NO. Created date Resolved date
Ticket-1 | 2017 / 06 | 2017 / 09
Ticket-2 | 2017 / 01 | 2017 / 04
Ticket-3 | 2017 / 02 | 2017 / 05
Ticket-4 | 2017 / 03 | 2017 / 06
Ticket-5 | 2017 / 05 | 2017 / 08
When i do statistics for the 5 tickets above the result is:
Ticket 1: will only be counted in June(06) and September(09), created and resolved dates respectively
Ticket 2: will only be counted in January(01) and Apr(04), created and resolved dates respectively
Ticket 3: will only be counted in Feb(02) and May(05), created and resolved dates respectively
Ticket 4: will only be counted in March(03) and Jun(06), created and resolved dates respectively
Ticket 5: will only be counted in May(05) and Aug(08), created and resolved dates respectively
For ticket 1 i want it to be counted as well in July and August because it was only resolved on Sept.
Same logic with others.
What i want my statistics to look like:
Year-month = Count
2017-January = 1
2017-February = 2
2017-March = 3
2017-April = 3
2017-may = 3
2017-June = 3
2017-July = 2
2017-August = 2
2017-September = 1
2017-October = 0
2017-November = 0
2017-December = 0
then doing the timechart
... View more