Hi msketteran
Try to use the following command in console to check whether it is a problem of the network.
curl -k -H "Accept: application/json" -H "Content-Type: application/json" -H "X-ApiKeys: accessKey=YOUR ACCESSKEY; secretKey=YOUR SECRET KEY" -X GET https://xxx.xxx.xxx.xxx:8834/scans/194
If you cannot connect the network successfully, try to check the network configuration. Otherwise, it might be a bug related to this add-on, you can file a customer ticket and we can have further investigation.
thanks.
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