Hi Paniagacing, I've a similar situation where I get the same error "Unable to decrypt password, please re-enter password on identity". This usually happens when I try to create an Identity via CLI (identities.conf file). Even after restarting Splunk service the error still persists. What I noticed is that, when I check the identities.conf file after restarting Splunk service, the password provided is still in clear text. It hasn't being hashed. So to solve it, I retype the password via Web GUI in Identities and save it. This is quite strange. Did you face a similar situation? Regards, ... View more