I am trying to demo the pdf app on a linux install, but I am getting the titled error. I've installed a separate linux instance and get the same message. I've turned on debug for python and notice in the logs I am getting multiple errors. One being a firefox dependency, although I have the latest firefox version. In both cases I am getting several 'pdfHandler' errors as well as a 'timeout in locking authority file'. Any help on this issue would be appreciated: splunk instance 1: 2010-08-24 19:42:40,342 DEBUG cli_common:310 - Preloading from '/opt/splunk/splunk/var/run/splunk/merged/server.conf'. 2010-08-24 19:42:40,342 DEBUG Preloading from '/opt/splunk/splunk/var/run/splunk/merged/server.conf'. 2010-08-24 19:42:40,344 DEBUG cli_common:310 - Preloading from '/opt/splunk/splunk/var/run/splunk/merged/web.conf'. 2010-08-24 19:42:40,344 DEBUG Preloading from '/opt/splunk/splunk/var/run/splunk/merged/web.conf'. 2010-08-24 19:42:40,907 DEBUG cli_common:313 - Running btool for 'pdf_server.conf'. 2010-08-24 19:42:40,907 DEBUG Running btool for 'pdf_server.conf'. 2010-08-24 19:42:42,867 WARNING pdfhandler:340 - body=Splunk;4.1.4;4.1.4 2010-08-24 19:42:42,867 WARNING body=Splunk;4.1.4;4.1.4 2010-08-24 19:42:42,870 WARNING pdfhandler:341 - entries=['Splunk', '4.1.4', '4.1.4'] 2010-08-24 19:42:42,870 WARNING entries=['Splunk', '4.1.4', '4.1.4'] 2010-08-24 19:42:45,495 INFO xvfb:45 - Started new X server. Now 1 active 2010-08-24 19:42:45,495 INFO Started new X server. Now 1 active 2010-08-24 19:42:45,496 WARNING pdfhandler:437 - Restricting Firefox to following hosts only: *:53 172.20.161.194 2010-08-24 19:42:45,496 WARNING Restricting Firefox to following hosts only: *:53 172.20.161.194 2010-08-24 19:42:45,497 INFO pdfhandler:442 - Executing /opt/splunk/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox -print https://172.20.161.194:8000/debug/pdf_echo -printmode pdf -printfile /tmp/tmpJOAVi9 -title https://172.20.161.194:8000/debug/pdf_echo -orientation portrait -paperwidth 216 -paperheight 279 -mode default -timeout 180 -windowsize 1200x768 -cookie session_id_8000=1841cf4081d35269fb67df22fbca79b81ea610ea 2010-08-24 19:42:45,497 INFO Executing /opt/splunk/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox -print https://172.20.161.194:8000/debug/pdf_echo -printmo[7m--More--(96%)[27m de pdf -printfile /tmp/tmpJOAVi9 -title https://172.20.161.194:8000/debug/pdf_echo -orientation portrait -paperwidth 216 -paperheight 279 -mode default -timeout 180 -windowsize 1200x768 -cookie session_id_8000=1841cf4081d35269fb67df22fbca79b81ea610ea 2010-08-24 19:43:06,324 WARNING xvfb:251 - Got response from xauth: /usr/bin/xauth: timeout in locking authority file /opt/splunk/splunk/var/run/splunk/xvfb/xauth-5/Xauthority 2010-08-24 19:43:06,324 WARNING Got response from xauth: /usr/bin/xauth: timeout in locking authority file /opt/splunk/splunk/var/run/splunk/xvfb/xauth-5/Xauthority 2010-08-24 19:43:06,328 INFO xvfb:205 - Assigned DISPLAY :5 2010-08-24 19:43:06,328 INFO Assigned DISPLAY :5 2010-08-24 19:43:06,329 INFO xvfb:115 - Starting X Server: ['/usr/bin/Xvfb', ':5', '-screen', '0', '3000x768x24', '-nolisten', 'tcp'] 2010-08-24 19:43:06,329 INFO Starting X Server: ['/usr/bin/Xvfb', ':5', '-screen', '0', '3000x768x24', '-nolisten', 'tcp'] 2010-08-24 19:43:06,329 INFO xvfb:116 - Starting X Server env: {'XAUTHORITY': '/opt/splunk/splunk/var/run/splunk/xvfb/xauth-5/Xauthority'} 2010-08-24 19:43:06,329 INFO Starting X Server env: {'XAUTHORITY': '/opt/splunk/splunk/var/run/splunk/xvfb/xauth-5/Xauthority'} 2010-08-24 19:43:08,507 INFO xvfb:122 - X Started 2010-08-24 19:43:08,507 INFO X Started 2010-08-24 19:43:24,858 DEBUG pdfhandler:467 - FF stderr: /opt/splunk/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox-bin: symbol lookup error: /usr/lib/li[7m--More--(98%)[27m bgnome-2.so.0: undefined symbol: g_malloc_n 2010-08-24 19:43:24,858 DEBUG FF stderr: /opt/splunk/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox-bin: symbol lookup error: /usr/lib/libgnome-2.so.0: undefined symbol: g_malloc_n 2010-08-24 19:43:24,911 ERROR pdfhandler:503 - Execution of Firefox for i386 failed 2010-08-24 19:43:24,911 ERROR Execution of Firefox for i386 failed 2010-08-24 19:43:24,915 ERROR pdfhandler:505 - FF STDERR: /opt/splunk/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox-bin: symbol lookup error: /usr/lib/libgnome-2.so.0: undefined symbol: g_malloc_n 2010-08-24 19:43:24,915 ERROR FF STDERR: /opt/splunk/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox-bin: symbol lookup error: /usr/lib/libgnome-2.so.0: undefined symbol: g_malloc_n 2010-08-24 19:43:24,938 DEBUG pdfhandler:622 - statuslog: None 2010-08-24 19:43:24,938 DEBUG statuslog: None 2010-08-24 19:43:24,946 ERROR pdfhandler:637 - (500) Failed to generate a report using Firefox: Failed to start: Check that all Firefox dependencies are met 2010-08-24 19:43:24,946 ERROR (500) Failed to generate a report using Firefox: Failed to start: Check that all Firefox dependencies are met 2010-08-24 19:43:24,957 WARNING xvfb:132 - Stopping X Server 5 2010-08-24 19:43:24,957 WARNING Stopping X Server 5 splunk instance 2: 2010-08-25 07:24:38,846 INFO xvfb:115 - Starting X Server: ['/usr/bin/Xvfb', ':5', '-screen', '0', '3000x768x24', '-nolisten', 'tcp'] 2010-08-25 07:24:38,846 INFO Starting X Server: ['/usr/bin/Xvfb', ':5', '-screen', '0', '3000x768x24', '-nolisten', 'tcp'] 2010-08-25 07:24:38,847 INFO xvfb:116 - Starting X Server env: {'XAUTHORITY': '/opt/splunk/var/run/splunk/xvfb/xauth-5/Xauthority'} 2010-08-25 07:24:38,847 INFO Starting X Server env: {'XAUTHORITY': '/opt/splunk/var/run/splunk/xvfb/xauth-5/Xauthority'} 2010-08-25 07:24:40,894 INFO xvfb:122 - X Started 2010-08-25 07:24:40,894 INFO X Started 2010-08-25 07:24:43,613 ERROR pdfhandler:503 - Execution of Firefox for i386 failed 2010-08-25 07:24:43,613 ERROR Execution of Firefox for i386 failed 2010-08-25 07:24:43,614 ERROR pdfhandler:505 - FF STDERR: (firefox-bin:4341): Pango-WARNING **: failed to choose a font, expect ugly output. engine-type='PangoRenderFc', script='common' 2010-08-25 07:24:43,614 ERROR FF STDERR: (firefox-bin:4341): Pango-WARNING **: failed to choose a font, expect ugly output. engine-type='PangoRenderFc', script='common' 2010-08-25 07:24:43,615 ERROR pdfhandler:505 - FF STDERR: (firefox-bin:4341): GdkPixbuf-WARNING **: Cannot open pixbuf loader module file '/tmp/target/etc/gtk-2.0/gdk-pixbuf.loaders': No such file or directory 2010-08-25 07:24:43,615 ERROR FF STDERR: (firefox-bin:4341): GdkPixbuf-WARNING **: Cannot open pixbuf loader module file '/tmp/target/etc/gtk-2.0/gdk-pixbuf.loaders': No such file or directory 2010-08-25 07:24:43,615 ERROR pdfhandler:505 - FF STDERR: (firefox-bin:4341): GdkPixbuf-WARNING **: Cannot open pixbuf loader module file '/tmp/target/etc/gtk-2.0/gdk-pixbuf.loaders': No such file or directory 2010-08-25 07:24:43,615 ERROR FF STDERR: (firefox-bin:4341): GdkPixbuf-WARNING **: Cannot open pixbuf loader module file '/tmp/target/etc/gtk-2.0/gdk-pixbuf.loaders': No such file or directory 2010-08-25 07:24:43,616 ERROR pdfhandler:505 - FF STDERR: (firefox-bin:4341): GdkPixbuf-WARNING **: Cannot open pixbuf loader module file '/tmp/target/etc/gtk-2.0/gdk-pixbuf.loaders': No such file or directory 2010-08-25 07:24:43,616 ERROR FF STDERR: (firefox-bin:4341): GdkPixbuf-WARNING **: Cannot open pixbuf loader module file '/tmp/target/etc/gtk-2.0/gdk-pixbuf.loa[7m--More--(86%)[27m ders': No such file or directory 2010-08-25 07:24:43,616 ERROR pdfhandler:505 - FF STDERR: D-Bus library appears to be incorrectly set up; failed to read machine uuid: Failed to open "/var/lib/dbus/machine-id": No such file or directory 2010-08-25 07:24:43,616 ERROR FF STDERR: D-Bus library appears to be incorrectly set up; failed to read machine uuid: Failed to open "/var/lib/dbus/machine-id": No such file or directory 2010-08-25 07:24:43,619 ERROR pdfhandler:505 - FF STDERR: See the manual page for dbus-uuidgen to correct this issue. 2010-08-25 07:24:43,619 ERROR FF STDERR: See the manual page for dbus-uuidgen to correct this issue. 2010-08-25 07:24:43,620 ERROR pdfhandler:505 - FF STDERR: D-Bus not built with -rdynamic so unable to print a backtrace 2010-08-25 07:24:43,620 ERROR FF STDERR: D-Bus not built with -rdynamic so unable to print a backtrace 2010-08-25 07:24:43,620 ERROR pdfhandler:505 - FF STDERR: /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/run-mozilla.sh: line 146: 4341 Aborted "$prog" ${1+"$@"} 2010-08-25 07:24:43,620 ERROR FF STDERR: /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/run-mozilla.sh: line 146: 4341 Aborted "$prog" ${1+"$@"} 2010-08-25 07:24:43,634 ERROR pdfhandler:637 - (500) Failed to generate a report using Firefox: Failed to start: Check that all Firefox dependencies are met 2010-08-25 07:24:43,634 ERROR (500) Failed to generate a report using Firefox: F[7m--More--(98%)[27m ailed to start: Check that all Firefox dependencies are met 2010-08-25 07:24:43,635 WARNING xvfb:132 - Stopping X Server 5 2010-08-25 07:24:43,635 WARNING Stopping X Server 5 ... View more