Salesforce Commerce Cloud Connector for CX Monitoring

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Salesforce Commerce Cloud Connector for CX Monitoring

Salesforce Commerce Cloud Connector for CX Monitoring
Salesforce Commerce Cloud Connector ( SFCC ) for CX Monitoring by AIOPSGROUP, a valantic company provides data inputs for ingesting log messages from WebDAV and order events from OCAPI as well as dashboards and alerts based on 200+ business KPIs. The solution could also aggregate product, inventory, pricebooks and customer metrics from Salesforce Commerce Cloud through our CX Monitoring cartridge. You would be provided with tools to detect and troubleshoot: - job failures - payment integration failures and outages - third party integation failures and outages - issues within the checkout process - issues with product data flows such as catalog imports, inventory imports and pricebooks imports Please note that usage of this connector requires an additional dashboard app and licence to operate fully. Contact us at [email protected] or visit our page https://www.valantic.com/en/cx/services/cx-monitoring/ for more information.
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