Built by Forty8Fifty Labs, the Real-Time Jira Service Desk Connector for Splunk leverages real-time searches in Splunk to trigger incidents in Jira Service Desk that are enriched with detailed operational information and configurable levels of service. This empowers you to close the loop on issues taking place in your environment. Then, take it a step further with rich visual data analytics on both the operational occurrences and the service desk experience associated with it. This provides you with an anytime, anywhere view of the state of your service request, and empowers you with all the information you need to act quickly. -Automated incident creation driven by Real Time Search Events -Relevant troubleshooting details linked directly to incident from inception -Integrated alert notifications to Hipchat Rooms (when using Hipchat) -Rich Visual Data Analytics of both Incident Patterns and Service Desk Experience