Customer Portal Login Issue

[szutsmarcell]

I am currently unable to log into the Splunk Support Portal. The system continuously attempts to redirect me to the Partner Portal. Please note that I am a Customer, not a Partner, so this redirect loop is preventing me from accessing my account. I already submitted a support ticket regarding this login issue two days ago, but I have not received any response or update yet. I sucessfully passed the SPLK-5001 exam at monday and i want to download my certificate frome there. Please help me with this issue. I contacted the support on mobile but they couldnt help me at all.

[VatsalJagani]

@szutsmarcell - I don't see that issue with my account. Try again now, and if you are still having this issue, you could do one of the options:

• Call Support - https://www.splunk.com/en_us/about-splunk/contact-us.html
• Call/Email any Cisco/Splunk contact that you have.

[szutsmarcell]

I still have the issue. I called the support 2 times, they couldnt help me at all. They told me that i need to wait 24 hours to open a ticket for my issue😂. I wrote 2 emails, its been 7 days without any reply... 🙂