Cannot Access Labs for Intro to Splunk or Intro to Knowledge Objects

[mawatsonepic]

I'm taking the beginner Splunk classes at the behest of my employer and I'm having a difficult time understanding the content without trying for myself in the labs. However, I can't find a way to access the labs even though I signed up for the "eLearning with Labs" classes for Intro to Splunk and Intro to Knowledge Objects. My employer said they could provide me with the paid Splunk classes if I requested them, but since I can't test Splunk out myself I'm not sure if I'll pursue further. 

I've searched and searched for a way to access these labs, but I can't find them. What am I doing wrong?

[edu-ops-admin]

Hello!

Please email education_amer@splunk.com and provide your registration email address so the team could take a look at your account.

[mawatsonepic]

I email them, but then they directed me to contact elearn@splunk.com