View our Tech Talk: IT Edition on Tips and Tricks for Starting Out with ITSI .
We’ll be discussing some of the easy activities you can do for fast and consistent results on your journey towards delivering business service insights at your organization. We’ll do a deeper dive into the use of content packs, alert and service templates that allow for fast and repeatable build outs of services. We’ll showcase the ease with which you can update entities and key performance indicators for one or all of your services, all while providing beautiful and insightful visualizations on glass tables for application, business service and executive visibility.
Tune in to learn:
- How ITSI helps provide business Insights from technology services and key performance indicators
- Understanding content packs and alert templates
- How to use glass tables to deliver value at your org
- How deep dives help reduce MTTI/MTTR for business services
