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Why are Cisco Textmail timestamps not parsing correctly?

datablkellyp
New Member

Hi 

we have a heavy forwarder with the Splunk_TA_cisco-esa app and a props.conf as below:

TIME_FORMAT=%y>%b %d %H:%M:%S
TIME_PREFIX=^<

 

We are finding that sometimes the events are being created in Splunk with incorrect dates (see examples below). Any ideas why it's putting the events in the past?

datablkellyp_0-1669613878967.png

 

thanks,

 

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richgalloway
SplunkTrust
SplunkTrust

Does the sourcetype in the event match that in props.conf?  Is the props.conf stanza installed on the right instance (HF, indexer)?  Was the instance restarted after changing props.conf?  Have you tried TIME_PREFIX = ^\<?

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