Splunk Search

Transaction command with multiple fields

bcarnot
Path Finder

I have this start event. I am using the "Phonecall" as the key in the transaction.
1. InteractionEvent on Phonecall-1244025-01a102b0xxxxxxxx, Dn: 1244025@8800, Status: Ringing, StatusChanged: true, Reason: Ringing,
2. Constructing inbound telephony interaction , cli = 1655491xxxx, dnis = 1290xxx, entereddigits = ...

I want to include the inbound caller's phone number (cli) in the table to show duration of call.
The "Phonecall" key is not included in the line of logs where the "cli" is identified.

| transaction Phonecall startswith="Status: Ringing"
endswith="Reason: Done" | table cli Phonecall reason status reason duration eventcount

Tags (2)
0 Karma

micahkemp
Champion

Do you know that the line with Phonecall defined always immediately precedes the line with cli? If so you may be able to use:

| streamstats window=2 current=t last(cli) AS lastcli
| transaction lastcli startswith="Status: Ringing" endswith="Reason: Done"
0 Karma

bcarnot
Path Finder

Thank you for your response.
This is the layout of the log every time
Phonecall -xxx Reason: Ringing
cli= caller

The cli will always come after the ringing event.
Thank you for your time, it is really appreciated.

2017-11-21 08:08:44,254 DEBUG InteractionEvent on Phonecall-1244025-01a102b009cxxxxx, Dn: 1244xxx@RB8800, Status: Ringing, StatusChanged: true, Reason: Ringing, Extensions: {Attached Data Changed=}, TEventExtensions: , TEventReasons: null CallId: 1594
2017-11-21 08:08:44,254 DEBUG ***
2017-11-21 08:08:44,254 TRACE Constructing inbound telephony interaction , cli = 1555491xxxx, dnis = 129xxxx, entereddigits = ...
2017-11-21 08:08:44,254 TRACE Setting Telephony System Call ID to null for interaction
2017-11-21 08:08:44,254 TRACE Setting CLI to 1555491xxxx
2017-11-21 08:08:44,254 TRACE Setting DNIS to 129xxxx
2017-11-21 08:08:44,254 TRACE Setting UCID to 15xx
2017-11-21 08:08:44,254 TRACE Setting Telephony System Call ID to Phonecall-1244025-01a102b009cxxxxx

0 Karma

somesoni2
Revered Legend

If there is no matching field (Phonecall is not available in logs with cli field) how can it identify to which Phonecall event it belongs to? There can be multiple Phone calls in the logs and there may be overlap in the events.

0 Karma

bcarnot
Path Finder

the cli event happens 1st then a Phonecall ID is assigned.

2017-11-21 08:08:44,254 TRACE Constructing inbound telephony interaction , cli = 15554910544, dnis = 1290008, entereddigits = ...
2017-11-21 08:08:44,254 TRACE Setting Telephony System Call ID to null for interaction
2017-11-21 08:08:44,254 TRACE Setting CLI to 15554910544
2017-11-21 08:08:44,254 TRACE Setting DNIS to 1290008
2017-11-21 08:08:44,254 TRACE Setting UCID to 1594
2017-11-21 08:08:44,254 TRACE Setting Telephony System Call ID to Phonecall-1244025-01a102b009cc3b53

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Modernize your Splunk Apps – Introducing Python 3.13 in Splunk

We are excited to announce that the upcoming releases of Splunk Enterprise 10.2.x and Splunk Cloud Platform ...

Step into “Hunt the Insider: An Splunk ES Premier Mystery” to catch a cybercriminal ...

After a whole week of being on call, you fell asleep on your keyboard, and you hit a sequence of buttons that ...