Show source not available

[Sqig]

Hi. For some events in a particular index, users (including Admins) are getting an error of "Show Source not available for this event" when we try to display it.

The article here suggests that this was reported and found to be a bug, but that it would be fixed as of 5.0.3

We are on 5.0.3 and are experiencing the problem.

Anyone else ever see this? This is with a VERY basic search consisting of 'index=INDEXNAME' and a bare-word search term. Nothing more.

[rthakalapally1]

Solution: Making sure the search is well finalized before getting to source of an result/event.

Have tested as user and admin, encountered this error if the search is still running or not finalized. vis-a-vis when search is finalized have not encountered this issue, may take a bit of time to load the source.

[Jason]

You could also try running a historical search, if you are running a realtime search.

[lguinn2]

You should open a support ticket, if you haven't already. This is probably beyond any community member's ability to fix...