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Production issue - Memoizer expired - Any ideas?

robertlynch2020
Influencer
10-17-2021
10:57 AM
Hi -
I have a production outage and I am really struggling to fix it - I have had my Unix admin on and Splunk support however they can't pinpoint the issue.
Any help would be amazing, please...I have 1 SH 1 MD and 3 indexers cluster.
On the SH every X minute, i get "waiting for data" and it just hangs there for up to 60 seconds, all the screens 100% unusable.
If i run a search on the MD or Indexers its all fine.We did turn on some verbose logs on in log.cfg
[python]
splunk = DEBUG
If i run a search on the MD or Indexers its all fine.We did turn on some verbose logs on in log.cfg
[python]
splunk = DEBUG
And we got this error that i cant really find on google.
2021-10-17 13:07:49,790 DEBUG [616c036bfc7fa6567ccfd0] cached:69 - Memoizer expired cachekey=('j_ycUrLUdujLkZGGP2BX^rH^0aBu4qOEaCTBx89kc4teMYUq_MasVgLLGH9T^lr900ey_UYle7JSPVCMiA1vQiPTChSEQrNiPxobUi1Ut_VKQAwW1UC8H8R8fxXyODmliNS8', <function getServerZoneInfo at 0x7fa655877440>, (), frozenset())
2021-10-17 13:07:49,791 DEBUG [616c036bfc7fa6567ccfd0] cached:69 - Memoizer expired cachekey=('j_ycUrLUdujLkZGGP2BX^rH^0aBu4qOEaCTBx89kc4teMYUq_MasVgLLGH9T^lr900ey_UYle7JSPVCMiA1vQiPTChSEQrNiPxobUi1Ut_VKQAwW1UC8H8R8fxXyODmliNS8', <function isModSetup at 0x7fa656048290>, ('Murex',), frozenset())
2021-10-17 13:14:20,027 DEBUG [616c036bfc7fa6567ccfd0] cached:69 - Memoizer expired cachekey=('Qq597goWUdHcWpAp40yLt648IoIOsjngeZUNYmko18k_8LehDC7ZD0Daauwm0vMgbCiNehFe0KYbLHY3m^XFDWqHZPZM1w01V02phdaScMSdDFRrEu8_Q50t1lA5QRBVaiVL6N', <function getEntities at 0x7fa6560a2d40>, ('data/ui/manager',), frozenset({('count', -1), ('namespace', 'Murex')}))
2021-10-17 13:07:49,791 DEBUG [616c036bfc7fa6567ccfd0] cached:69 - Memoizer expired cachekey=('j_ycUrLUdujLkZGGP2BX^rH^0aBu4qOEaCTBx89kc4teMYUq_MasVgLLGH9T^lr900ey_UYle7JSPVCMiA1vQiPTChSEQrNiPxobUi1Ut_VKQAwW1UC8H8R8fxXyODmliNS8', <function isModSetup at 0x7fa656048290>, ('Murex',), frozenset())
2021-10-17 13:14:20,027 DEBUG [616c036bfc7fa6567ccfd0] cached:69 - Memoizer expired cachekey=('Qq597goWUdHcWpAp40yLt648IoIOsjngeZUNYmko18k_8LehDC7ZD0Daauwm0vMgbCiNehFe0KYbLHY3m^XFDWqHZPZM1w01V02phdaScMSdDFRrEu8_Q50t1lA5QRBVaiVL6N', <function getEntities at 0x7fa6560a2d40>, ('data/ui/manager',), frozenset({('count', -1), ('namespace', 'Murex')}))
Any help would be so good, as i am in the process of thinking of installing the apps onto the search head for tomorrow Production, i think that will work?
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dwickram
Explorer
10-18-2021
05:47 AM
@robertlynch2020 Hi there, I found couple of resources for the error message but not sure if they would help, but may lead to isolate the issue.
https://www.tek271.com/software/java/memoizer
https://www.baeldung.com/guava-memoizer
Since it's a single SH, are you doing any API pulls / DB Connect sort of mechanism to pull the data in? Was there any recent app installation / upgrade happened? I would disable above API/ DB Connect inputs one by one and isolate the issue. Are these error messages from splunkd.log?
