Getting error ImportError: libssl.so.1.0.0: cannot open shared object file: No such file or directory

[deepthi5]

we have recently upgraded from splunk 8.x to 9.x after which all python scripts are failing with ssl errors we have updated all packages according to python 3.7 but still it throws ssl error

File "/apps/splunk/etc/apps/xxxx/bin/splunklib/binding.py", line 32, in <module>
import ssl
File "/apps/splunk/lib/python3.7/ssl.py", line 98, in <module>
import _ssl # if we can't import it, let the error propagate
ImportError: libssl.so.1.0.0: cannot open shared object file: No such file or directory.

In path /apps/splunk/lib i have libssl.so.1.0.0

[jayan_021]

Am getting same error. Do we know the fix for this issue ?

Regards

[asout10]

Was the root cause of this issue identified?