Error during Search

[strive]

Hi,

In the home page of our application, a combo box is populated with results from a splunk search. At times, the combo box does not load, and an error is displayed below the combo box. The error is: This SearchLister module could not retrieve its results. A 500 error was returned with the following text "error".

After seeing the error if i go to search page and try executing a search, i get an error. The error is: [IDX] Streamed search execute failed because: Error in 'litsearch' command: Your Splunk license expired or you have exceeded your license limit too many times. Renew your Splunk license by visiting www.splunk.com/store or calling 866.GET.SPLUNK.

If i login to Job scheduler node and check, license information. It shows everything is valid. The errors wont disappear until i restart the JS node. (Power off and then Power on the Virtual Machine).

Why these errors are displayed.

We use shared splunk enterprise license for our development environment.

Thanks

Strive

[abhib89]

Hi, did you ever get the solution for it ? i am facing the exact same issue, while trying ti search. when i go and check license page, there are no errors at all , plus my other environments of Splunk are running absolutely fine.

Can Support assist please ?

[MuS]

Open a support case, this the community forum and you cannot expect your support request will been seen by support. Learn here http://docs.splunk.com/Documentation/Splunk/6.2.6/Troubleshooting/HowtofileagreatSupportcase how to file a great support case..

cheers, MuS