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Akili
Path Finder

Login ErrorYour login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.

Tags (3)

yannK
Splunk Employee
Splunk Employee

Where did you see this message (salesforce, the support portal) ?

0 Karma

yannK
Splunk Employee
Splunk Employee

The support portal has been revamped, is redirected to a new site since 2 weeks.
Please check that you do not have a proxy/firewall that prevent you to be redirected.

Initial website :
http://splunk.com
* first redirection :
https://exsso.splunk.com/idp/startSSO.ping?PartnerSpId=https://PROD_SupportPortal_ExistingContact
* second redirection
https://splunk.my.salesforce.com/home/home.jsp

0 Karma

Akili
Path Finder

when i try to contact the support portal from splunk.com , it redirects to the sales force site and i receive that error. i tried several times. ive seen that error reported from many people when i searched for it in the web.

0 Karma
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