Symantec Enpoint Protection 14 Phantom App

[ansusabu]

While I was checking the SEP 14 Phantom app, 'test connectivity' was working fine, but when it comes to 'Scan endpoint' action even if I have full access it showing as "API failed. Status code: 401 Detail: You do not have permission to retrieve the list of domains." Can anyone help me to resolve the issue?

[inventsekar]

yeah, Phantom is, kind of new tool(in 2020), so, we may not be having enough responses from community members. you may need to contact phantom support only!.

Best Regards,

Sekar

[delucz]

Hi @ansusabu  did you ever resolve this? I am getting the exact same error with SEP14.

Thanks!

[delucz]

I was able to resolve this issue with support. If you ever run into this, ensure the account you are using has 'Super Administrator' rights in SEP. Any other level of administrator does not have the permission to use REST API calls. Thanks