Error while installing SOAR version 6.4.1

[SOAR_098]

Getting following error while installing SOAR version 6.4.1:

KeyError: "Rabbitmq credentials are missing from the database, rabbitmq initialization likely either failed or has not been run. Missing key: 'rabbitmq' "

[thahir]

@SOAR_098 , there is a Preinstallation check script under /opt/soar directory 

soar-prepare-system

run the script with the port number and other parameters and share the output.

https://help.splunk.com/en/splunk-soar/soar-on-premises/install-and-upgrade-soar-on-premises/6.4.1/u... 

[livehybrid]

Hi @SOAR_098 

Please can you confirm you are running on a supported OS? https://help.splunk.com/en/splunk-soar/soar-on-premises/install-and-upgrade-soar-on-premises/6.4.1/s...

Splunk SOAR (On-premises) supports these operating systems and versions:

• Red Hat Enterprise Linux 8.0
• Red Hat Enterprise Linux 9.0
• Amazon Linux 2023
• Oracle Linux 8
• Oracle Linux 9

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