Splunk SOAR

Container UPDATE - field open_time

CMPC
Engager

Hello Everyone,

I'm trying to create a playbook that based on the message provided by the prompt action, will update the container:open_time field.

I already tried the following:

1. Use the container_update custom function where i've set in the input_json box {"custom_fields": {"open_time": prompt_1:action_result.summary.responses.0}}

2. Created a new variable called

prompt_value = container.get("prompt_1:action_result.summary.responses.1", None)

input_json = {}

input_json = {"container:open_time": prompt_value}

parameters.append({

"inpu_json": json.dumps(input_json)})

But i'm receiving the following message 

"Valid container entered but no valid container changes provided."

 

Perhaps someone has a different method to help me resolve this.

Labels (1)
0 Karma

SOARt_of_Lost
Path Finder

Is there a reason you're trying to manually change open_time? If you change from new to in progress, SOAR will set that field on its own. This also applies if you bump it back to new then change to in progress again.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Make Your Machine Data AI-Ready in Splunk

Every team is getting ready for AI agents.   Thursday, November 12, 2026  |  11AM  PST / 2PM EST   ...

Splunk Asynchronous Forwarding Explained

Splunk asynchronous forwarding is often misunderstood as simply setting autoLBVolume. That is not quite right. ...

How to Monitor AI Agents with Splunk Agent Observability

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...