Splunk On-Call

Multiple Recipients Only Using First Routing Key

dja-state
New Member

Hoping someone can help as I'm relatively new to Splunk On-Call administration.  When our system sends an alert to multiple Splunk On-Call email addresses to contact and use multiple routing keys, the system only uses the first routing key in the list of recipients and drops everything else.  For example, if I sent an email to

00000000+RoutingKey1@alert.victorops.com; 00000000+RoutingKey2@alert.victorops.com

Splunk On-Call will create an alert for RoutingKey1 but no alerts are created for RoutingKey2.

Is there an Alert Rule syntax that will extract these so it creates alerts for both?

Thanks.

Labels (2)
0 Karma
Get Updates on the Splunk Community!

App Platform's 2025 Year in Review: A Year of Innovation, Growth, and Community

As we step into 2026, it’s the perfect moment to reflect on what an extraordinary year 2025 was for the Splunk ...

Operationalizing Entity Risk Score with Enterprise Security 8.3+

Overview Enterprise Security 8.3 introduces a powerful new feature called “Entity Risk Scoring” (ERS) for ...

Unlock Database Monitoring with Splunk Observability Cloud

  In today’s fast-paced digital landscape, even minor database slowdowns can disrupt user experiences and ...