Splunk Observability Cloud

Splunk O11y smartagemt/rabbitmq errors

DaveHorowitz
New Member

I have installed the Splunk O11y agent via linus script.  I have the smartagent/rabbitmq receiver/pipeline per the instructions at https://help.splunk.com/en/splunk-observability-cloud/manage-data/available-data-sources/supported-i...

Whicle restarting the service and viewing logs, I see a failure:

Jul 11 14:40:06 ip-1**-**-**-**.ec2.internal otelcol[3749684]: 2025-07-11T14:40:06.105Z info collectd/logging.go:41 configfile: stat (/usr/lib/splunk-otel-collector/agent-bundle/run/collectd/global/managed_config/*.conf) failed: No such file or directory {"resource": {"service.instance.id": "418ee031-25d8-4d3c-a115-6fb7e98c4992", "service.name": "otelcol", "service.version": "v0.128.0"}, "otelcol.component.id": "smartagent/rabbitmq", "otelcol.component.kind": "receiver", "otelcol.signal": "metrics", "name": "default", "collectdInstance": "global"}

Since the instructions do not mention this directory/.conf files, I would expect these to have been installed by default. Does anybody else have experience with this?

Also, just a note: The RabbitMQ developers have deprecated the http api in favor of prometheus, and while the agenbt has the capacity to build promehteus receivers, the 

Labels (1)
0 Karma

bishida
Splunk Employee
Splunk Employee

Hi,

It's probably worth noting that message is "info" level and not actually an "error". It's mostly just annoying. That directory is managed at runtime so even if you put placeholder files in there, they would get automatically deleted.

As a heads-up, there is movement away from the smartagent receivers in favor of native OTel receivers as they become available. You may want to try the OTel rabbitmq receiver instead:
https://help.splunk.com/en/splunk-observability-cloud/manage-data/available-data-sources/supported-i...

0 Karma

DaveHorowitz
New Member

@bishida thanks.  The URL you linked was the one I used and lists smartagent.  Is there a different URL?

0 Karma

bishida
Splunk Employee
Splunk Employee

Oops, yes, I meant to share this one. It's a native OTel receiver (as opposed to a smartagent receiver)

https://help.splunk.com/en/splunk-observability-cloud/manage-data/available-data-sources/supported-i...

0 Karma

DaveHorowitz
New Member

Also, if I vreate the directory /usr/lib/splunk-otel-collector/agent-bundle/run/collectd/global/managed_configs/ and stick the collectd.config in there, if I restart the service the directory is removed.

0 Karma

DaveHorowitz
New Member

Dicing deeper, I saw that the collectd.conf had an Include line at the bottom of the default config.  I wound up commenting this out. ¯\_(ツ)_/¯

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Character substitutions with Regular Expressions

This challenge was first posted on Slack #puzzles channelFor BORE at .conf23, we had a puzzle question which ...

Splunk Community Badges!

  Hey everyone! Ready to earn some serious bragging rights in the community? Along with our existing badges ...

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...