How do I access and submit cases to the Splunk Support Portal?

[jha]

How do I access and submit Splunk Observability Cloud cases to the Splunk Support Portal?

For existing customers who used the Splunk Observability Cloud (SignalFx) Support site, what’s changed about the support process now that we’ve moved to the Splunk Support Portal?

[Matt_Stone1 · Accepted solution]

On March 17, 2022, the Splunk Observability Cloud (SignalFx) Support site joined the Splunk Support Portal, where you can create and update your open cases and search the knowledge base. You’ll continue to receive the same world-class support from your Splunk Observability Cloud support engineers.

To learn more about changes to the support process and how to use the Splunk Support Portal, see Use the Splunk Support Portal and Working with Support.