Splunk Observability Cloud

Hipster Shop Guided Example - RUM does not work

Adpafer
Loves-to-Learn Everything

Hi All,  

I have been running Hipster Shop for several months and all modules in O11y worked but week ago my RUM stopped working - does not show anything. I have set up new Hipster several times from the beginning but in vain. All modules work except RUM. It does not show any info. I generated new RUM tokens but nothing has changed. RUM is dead. 

 

I appreciate any hints on how to solve my problem.

thanks, pawel

0 Karma

bishida
Splunk Employee
Splunk Employee

https://help.splunk.com/en/splunk-observability-cloud/monitor-end-user-experience/real-user-monitori...

Is the problem with session replay? The updated instrumentation needs you to specify a value for "recorder" (just use "splunk")

0 Karma

Adpafer
Loves-to-Learn Everything

It is not the problem with session replay.  RUM does not show any data - it says "No matching applications". The RUM token is correct and all other components work.

0 Karma
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