Splunk Observability Cloud

Hipster Shop Guided Example - RUM does not work

Adpafer
Loves-to-Learn Everything

Hi All,  

I have been running Hipster Shop for several months and all modules in O11y worked but week ago my RUM stopped working - does not show anything. I have set up new Hipster several times from the beginning but in vain. All modules work except RUM. It does not show any info. I generated new RUM tokens but nothing has changed. RUM is dead. 

 

I appreciate any hints on how to solve my problem.

thanks, pawel

0 Karma

bishida
Splunk Employee
Splunk Employee

https://help.splunk.com/en/splunk-observability-cloud/monitor-end-user-experience/real-user-monitori...

Is the problem with session replay? The updated instrumentation needs you to specify a value for "recorder" (just use "splunk")

0 Karma

Adpafer
Loves-to-Learn Everything

It is not the problem with session replay.  RUM does not show any data - it says "No matching applications". The RUM token is correct and all other components work.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

At .conf26, Don’t Just See What’s Next. Help Shape It at Innovation Labs.

Long before a new capability reaches the keynote stage, it begins as an idea waiting to be tested. At ...

Forwarder Topology Guidance: Intermediate HF vs Intermediate UF

Why Universal Forwarders Should Not Be Used as Intermediate Forwarders A practical Splunk forwarding topology ...

Data Management Digest – August 2026

Data Management Digest   Welcome to the August 2026 edition of Data Management Digest! August was a big month ...