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"Unable to retrieve Java version on this machine, make sure Java is properly installed"
Java JDK 8 installed on the machine (Windows Server 2012 R2) yet i get this message.
I'm running ITSI ontop of the latest version of Splunk
he functionality that requires ITSI is anomaly detection but isn't working for whatever reason and I get this message.
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I know this question is fairly old, but in case anyone else comes across this:
We had this same issue with ITSI on RedHat. Even with JRE installed and working, we found to issues:
1. Splunk /etc/splunk-launch.conf was owned by root for some reason so we chown splunk:splunk the entire directory again
2. We still had to update /etc/splunk-launch.conf to include JAVA_HOME=/usr/java/jre1.8.0_211/ The documentation says this is not required if PATH or JAVA_HOME are set, but we found we had to set all 3 (JAVA_HOME, PATH and also specify in splunk-launch.conf).
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Does the user have permission to run/access this? Has the Java service started correctly?
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@mwdbhyat I have same problem... In my case, no permission issue but what do you mean by "Java service started"
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@Jarohnimo , are you able to resolve your issue?
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No, I just gave up on that functionality. I consider it a bug as from all my searches there's no clear answer
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