Why does Splunk ITSI Web Server search no results?

[batabay]

Hi, splunkers

I am just wonder this phase. But it's not critical for me now.
I try to integrate apache web server and splunk itsi. But I stuck in creating services phase because | savedsearch DA-ITSI-WEBSERVER-WebServer_Entity_Search is not giving result.

Actually my real question is about KPI searches.
I want to show Website 4xx erros in default services page but in Website-4xx Errors search includes tag=activity, so I don't find these tag any add-on. For these reason My web site 4xx error search not working properly.

How I fix these issue ?

Also these tag not including in Splunk ITSI content pack.

Thank you.

[skramp]

So please try to figure out if your source, field extractions and permissions are correct. This must be working before creating KPIs.

[batabay]

Everythings is correct. Also I get logs properly. I installed apps necessary.

Which add-ons must for integrate apache and splunk itsi.