Splunk ITSI

Why are we having issues with the service health score in Glass Table?

P2kumari
Loves-to-Learn Lots

We are experiencing issues with services' health score alternating between 0 and 100 in the glass table in ITSI. When I have set the importance value to 11 for all the services then the health scores shows 0 even though all the underlying KPIs are normal. Now when we change to 5, even there is issue with any kpi still it is showing green in the service health which is wrong.
what should be the possible issue here??

Can anyone help on this.

0 Karma
Get Updates on the Splunk Community!

Splunk Admins and App Developers | Earn a $35 gift card!

Splunk, in collaboration with ESG (Enterprise Strategy Group) by TechTarget, is excited to announce a ...

Enterprise Security Content Update (ESCU) | New Releases

In October, the Splunk Threat Research Team had one release of new security content via the Enterprise ...

Monitoring MariaDB and MySQL

In a previous post, we explored monitoring PostgreSQL and general best practices around which metrics to ...