Splunk ITSI

ITSI HTML Email Action

stoutrw
Path Finder

Hi All,

Is it possible to actually put HTML tags in the message? I've seen some other threads that say you need to modify the underlying code for the email action, but that seems crazy that the Type says HTML & Plain Text if you can't actually have HTML in there. Whenever I've tried it, it just prints the literal text of the html without interpreting it.

Example:

Config:
Message:
<b>This is my field</b>

Output:
<b>This is my field</b>

Desired Output:
This is my field

alt text

alt text

Is there a way to do this without creating a custom action to send a custom formatted email?

Thanks!

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Cisco Data Fabric from Architecture to Investigation, Better SOC Visibility, and More ...

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...

The Trust Gap: Why a Data Foundation is Fundamental to an Agentic Enterprise

The Trust Gap: Why a data foundation is fundamental to an  Agentic Enterprise.   Agentic AI is transforming ...

Data Management Digest – September 2026

    Welcome to the September 2026 edition of Data Management Digest! September brought a fresh wave of ...