Splunk ITSI

How does the setseverityfields command work in Splunk IT Service Intelligence?

dstile
Explorer

Does anyone have more information on how the command setseverityfields works in Splunk IT Service Intelligence? Google, Splunk Docs, Search Assistant & Splunk Answers are all striking out on this one.

dolezelk
Explorer

This nasty command takes 17 seconds to complete, slowing whole ITSI down. Is it a bug in ITSI 4.5 ?

yannK
Splunk Employee
Splunk Employee

It's a custom command, (commands.conf) calling a python script, which code is in clear in the app SA-ITOA/bin ...

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Tiling

This puzzle (first published here) is based on finding groups of tessellated tiles (inspired by floor tiles I ...

SOK it to Me: Top 3 Benefits of Using Splunk Operator on Kubernetes that’ll Make ...

    Thursday, July 9, 2026  |  11:00AM–12:00PM PDT Duration: 1 hour (includes Q&A) Managing can feel like a ...

Upgrade Prep for 10.4, Network Observability Deep Dives, and More from Splunk Lantern

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...