Splunk ITSI

How do I Customize ITSI Episode Assignment drop down in "Episode Review" to use custom group names

kevincmartin
Engager

I am on ITSI version 4.1.0, and wanting to point the "Unassigned" drop down list to custom lookup list of team names instead of the default list that out of the box shows all users that are authorized to log into Splunk. This will enable Episodes to follow a workflow aligning to the team that the issue was escalated to.

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

This dropdown cannot be customized. All names in the dropdown must be ITSI users.

Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.

Can’t make it to .conf25? Join us online!

Get Updates on the Splunk Community!

What Is Splunk? Here’s What You Can Do with Splunk

Hey Splunk Community, we know you know Splunk. You likely leverage its unparalleled ability to ingest, index, ...

Level Up Your .conf25: Splunk Arcade Comes to Boston

With .conf25 right around the corner in Boston, there’s a lot to look forward to — inspiring keynotes, ...

Manual Instrumentation with Splunk Observability Cloud: How to Instrument Frontend ...

Although it might seem daunting, as we’ve seen in this series, manual instrumentation can be straightforward ...