Splunk Enterprise

Why is there an Error while loading Alert Manager Settings Dashboard?

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We are using the alert manager app in our environment to add incident workflows to Splunk. After updating our Splunk Cloud to the latest Cloud version, we are facing an error while trying to access the alert manager settings page.
Error:  'A custom JavaScript error caused an issue loading your dashboard. See the developer console for more details.’

We have already reached out to Splunk support to fix this issue. We have tried all the workarounds that they have mentioned to fix the compatibility issue of dashboards that use custom JavaScript with jQuery 3.5 or higher. But it did not help.

It would be great if someone could help me in fixing this issue ..Alert Manager Incident Settings pageAlert Manager Incident Settings pageSource codeSource code

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