Splunk Support Issues- Why can't I contact support?

[WildMufasa1]

I have been attempting to contact support for several weeks now. I just need a license reset due to indexing too much data and to get a quote for increasing our current license to index more data. I've tried calling every day but no answer, and submitting a case page keeps not going through whenever I hit submit. How am I supposed to get support when nothing works? 

[richgalloway]

Licensing is not a matter for Support.  Contact your account team or Splunk Sales.

[WildMufasa1]

I've been calling them for weeks with no answer

[isoutamo]

Try to contact your area Splunk Partner. https://partners.splunk.com/solutionscatalog/ I'm quite sure that they could help you.