Splunk App for Instrastructure - Unable to retrieve migration status.

[gingerwizard]

Hi

I've installed Splunk App for Instrastructure into 8.1 Splunk Enterprise. I've deployed splunk connect for k8 which is successfully indexing logs + metrics (not objects).

When i try to open SAI i get:

"Unable to retrieve migration status. Please refresh the page. If the issue persists, please contact Support." 

The logs `index=_internal sourcetype="splunk_app_infrastructure"` - see below, suggest an SSL issue..any suggestions?

Thanks

2021-09-21 11:58:23,235 - pid:9882 tid:MainThread ERROR em_group_metadata_manager:94 - Failed to execute group metadata manager modular input -- Error: [SSL: UNKNOWN_PROTOCOL] unknown protocol (_ssl.c:1106) Traceback (most recent call last): File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/em_group_metadata_manager.py", line 92, in do_execute self.update_group_membership() File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/common_libs/logging_utils/instrument.py", line 69, in wrapper retval = f(decorated_self, *args, **kwargs) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/em_group_metadata_manager.py", line 64, in update_group_membership all_groups = EMGroup.load(0, 0, '', 'asc') File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/em_model_group.py", line 253, in load query=kvstore_query File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/em_base_persistent_object.py", line 91, in load data_list = cls.storage_load(**params) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/common_libs/rest_handler/session.py", line 73, in wrapper return func(*args, **kwargs) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/common_libs/storage_mixins/kvstore_mixin.py", line 61, in storage_load data = cls._paged_load(limit, skip, sort, fields, query_str) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/common_libs/storage_mixins/kvstore_mixin.py", line 74, in _paged_load store = cls.store() File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/common_libs/storage_mixins/kvstore_mixin.py", line 36, in store store = svc.kvstore[cls.storage_name()] File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/client.py", line 1240, in __getitem__ response = self.get(key) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/client.py", line 1668, in get return super(Collection, self).get(name, owner, app, sharing, **query) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/client.py", line 766, in get **query) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/binding.py", line 290, in wrapper return request_fun(self, *args, **kwargs) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/binding.py", line 71, in new_f val = f(*args, **kwargs) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/binding.py", line 686, in get response = self.http.get(path, all_headers, **query) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/binding.py", line 1194, in get return self.request(url, { 'method': "GET", 'headers': headers }) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/binding.py", line 1252, in request response = self.handler(url, message, **kwargs) File "/opt/splunk/etc/apps/splunk_app_infrastructure/bin/external_lib/splunklib/binding.py", line 1392, in request connection.request(method, path, body, head) File "/opt/splunk/lib/python3.7/http/client.py", line 1277, in request self._send_request(method, url, body, headers, encode_chunked) File "/opt/splunk/lib/python3.7/http/client.py", line 1323, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File "/opt/splunk/lib/python3.7/http/client.py", line 1272, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "/opt/splunk/lib/python3.7/http/client.py", line 1032, in _send_output self.send(msg) File "/opt/splunk/lib/python3.7/http/client.py", line 972, in send self.connect() File "/opt/splunk/lib/python3.7/http/client.py", line 1447, in connect server_hostname=server_hostname) File "/opt/splunk/lib/python3.7/ssl.py", line 423, in wrap_socket session=session File "/opt/splunk/lib/python3.7/ssl.py", line 870, in _create self.do_handshake() File "/opt/splunk/lib/python3.7/ssl.py", line 1139, in do_handshake self._sslobj.do_handshake() ssl.SSLError: [SSL: UNKNOWN_PROTOCOL] unknown protocol (_ssl.c:1106)