Splunk Enterprise

Sendmail sslv3 alert handshake failure

f_hartmann
New Member

After Upgrading to Splunk Light 6.6 last week I did not get any emails from my splunk server. In python.log I see the following errors:

  ERROR sendemail:443 - [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:676) while sending mail 

I am connecting to the mail server over port 587 using "Enable TLS" without username.

Any ideas whats going wrong?

0 Karma
1 Solution

mgo
Splunk Employee
Splunk Employee

Please see the notes for issue SPL-138647 which contains the steps for figuring out what SSL/TLS versions and cipher suites your e-mail server supports:

https://docs.splunk.com/Documentation/Splunk/6.6.0/ReleaseNotes/Knownissues

If security is not a concern, you can also just revert back to the previous release settings:

$SPLUNK_HOME/etc/system/local/alert_actions.conf
[email]
sslVersions = *,-ssl2
cipherSuite = TLSv1+HIGH:TLSv1.2+HIGH:@STRENGTH

View solution in original post

0 Karma

mgo
Splunk Employee
Splunk Employee

Please see SPL-138647 in the release notes to determine what SSL/TLS version and cipher suites your e-mail server supports:

http://docs.splunk.com/Documentation/Splunk/6.6.0/ReleaseNotes/Knownissues

Alternatively, if security is not a concern, you can also revert to the 6.5.x configuration:

$SPLUNK_HOME/etc/system/local/alert_actions.conf
[email]
sslVersions = *,-ssl2
cipherSuite = TLSv1+HIGH:TLSv1.2+HIGH:@STRENGTH

0 Karma

mgo
Splunk Employee
Splunk Employee

Please see the notes for issue SPL-138647 which contains the steps for figuring out what SSL/TLS versions and cipher suites your e-mail server supports:

https://docs.splunk.com/Documentation/Splunk/6.6.0/ReleaseNotes/Knownissues

If security is not a concern, you can also just revert back to the previous release settings:

$SPLUNK_HOME/etc/system/local/alert_actions.conf
[email]
sslVersions = *,-ssl2
cipherSuite = TLSv1+HIGH:TLSv1.2+HIGH:@STRENGTH

0 Karma

andrewb_splunk
Splunk Employee
Splunk Employee

Do you have the Admin role in Splunk Light, or the User role?

0 Karma
Get Updates on the Splunk Community!

Continuing Innovation & New Integrations Unlock Full Stack Observability For Your ...

You’ve probably heard the latest about AppDynamics joining the Splunk Observability portfolio, deepening our ...

Monitoring Amazon Elastic Kubernetes Service (EKS)

As we’ve seen, integrating Kubernetes environments with Splunk Observability Cloud is a quick and easy way to ...

Cloud Platform & Enterprise: Classic Dashboard Export Feature Deprecation

As of Splunk Cloud Platform 9.3.2408 and Splunk Enterprise 9.4, classic dashboard export features are now ...