Netskope Backend Error

[jadengoho]

HI, I would like to know why do we have this ERROR.

even though it receives data after the Error, it's just continue showing the issue and the Owner are quite interested about the Error on what and why it shows.

 

 

 

[jadengoho]

We are still getting this issue, and dont know whats the main problem

2021-02-25 01:20:11,191 ERROR pid=24843 tid=Thread-1 file=base_modinput.py:log_error:310 | ('action=error Error occurred during fetching data. Exception=exception_type=Exception file_name=netskope_client.py exception_line=232 input_name=netskope_alerts_2 message=Response with status "error" from Netskope: We encountered a backend error. Please try again.',)