List of name for edit event in Incident Review page in ES

[habbash]

Hi Splunker,

I have issue, Splunk connected with LDAP server, all users access to Splunk take authentication from LDAP server, and all users which access the ES have the ess_analyst role, and all these users appearing under the owner label when click edit for specific incident, but there one user sometimes her name appeared in the list and sometimes not appeared?

Why this behavior occurring, how can I resolve this? 

Please your support in that?

Best Regards;