Splunk Enterprise Security

Python dependencies failing

PickleRick
SplunkTrust
SplunkTrust

After restarting splunk master node machine (whole machine - there was no update of the splunk software itself, just underlying OS updates) the splunkd process reported on start this:

11-04-2021 11:08:22.831 +0100 ERROR ExecProcessor - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/SplunkEnterpriseSecuritySuite/bin/import_icons_SplunkEnterpriseSecuritySuite.py" /opt/splunk/etc/apps/SplunkEnterpriseSecuritySuite/lib/SplunkEnterpriseSecuritySuite_app_common/solnlib/packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.26.2) or chardet (4.0.0) doesn't match a supported version!
11-04-2021 11:08:22.831 +0100 ERROR ExecProcessor - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/SplunkEnterpriseSecuritySuite/bin/import_icons_SplunkEnterpriseSecuritySuite.py" RequestsDependencyWarning)

What's interesting is that both python packages which are supposedly unsupported come with the ES app itself (are located in /opt/splunk/etc/apps/SplunkEnterpriseSecurity/lib/SplunkEnterpriseSecuritySuite_app_common/packages).

I'm not sure if it's the first ever occurence of this error because the only splunk components which have been restarted during the _internal retention period were HF's which obviously don't host ES.

I will be restarting my SH's later in the day so I expect the same errors there as well.

Has anyone encountered it? Should I simply fill a support ticket? (yes, we're a bit behind since it's a 6.4.1 but I don't see it as any known or fixed later issue)

Labels (1)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

All Work and No Play? Not at .conf26! Unwind at These Evening Events

Between hands-on technical sessions, keynote reveals, and diving into live architectures, .conf26 is packed ...

Join the Hackathon at .conf26 and build a No-Code AI agent

Join us for the AI Agent Buildathon, an in-person, three-hour hands-on Hackathon where you’ll use Splunk Agent ...

Level Up Your Workflow: Mastering Splunk Cloud Management via Terraform

Tech Talk Recap   From Chaos to Control: Scaling Splunk Cloud with Infrastructure as Code Managing apps in ...