Splunk Enterprise Security

Notable Event Status Inconsistency Between List View and Detail View in Mission Control

torgynnurlankul
New Member

I'm experiencing a status synchronization issue in Splunk Enterprise Security 8.3.2 where the notable event status displays differently between the incident list and the detailed event view.

Issue Details:

  • In the Incident Review list, the event shows status as "New"
  • When navigating to the details of the same event, the status displays as "In Progress"
  • This creates confusion regarding the actual current status of the event
    {5A2BBCFA-3678-4809-9CB6-A96D3A5B1BAB}.png
Labels (1)
0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @torgynnurlankul 

Had the status changed between loading the Mission Control Analyst Queue screen and clicking on the specific Finding? As far as I understand, the content of the queue/table does not auto-reload when changes are made-  however opening the detail for a finding would load the latest information for it.

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torgynnurlankul
New Member

Thank you for the response. However, this doesn't appear to be a timing/refresh issue in our case.

Additional Details:

  • This inconsistency is affecting approximately 10 notable events simultaneously
  • The status mismatch persists even after manually refreshing the Incident Review page
  • All affected events consistently show "New" in the list view but "In Progress" when accessing the detail view
  • This behavior is reproducible and consistent across multiple page refreshes and different user sessions
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