How do I solve ES Error: Cannot read properties of undefined (reading 'value')?

[omshanti]

Hello together,

I installed in Splunk Single Instance Deployment with version 9.0.4 the Splunk ES 7.11 via CLI.

If i go under menu:

configure -> Incident Management -> New Notable Event

I got the following error:

Cannot read properties of undefined (reading 'value')

Any ideas how to solve this?

I tried also a reinstall of splunk core and ES. not working.

[Gr0und_Z3r0]

• I usually encounter this issue when there’s an issue with the KV store. Fixing the issue of KV store resolves this. I also clean-up my browsers cache to ensure nothing browser really is causing the issue.

[omshanti]

[splunkapprentic]

Do you have a reverse proxy mapping (RPM) on top of the SearchHead node? Might be an error related to the configuration of this RPM.