Email alert not triggering

[maheshnc]

Hello, we have a DMC configured on Splunk Licence Master, I need to enable all the critical resource utilization alerts on DMC and send email notifications. I have configured the server setting under settings>server setting>Email settings and set up the same configurations as on our search head (which is successfuly generating email notifications) but the thing is, alerts are triggering but but I am not receiving any email notifications. can somebody help me to figure out the root cause?

Note: Network connectivity established between mail server and LM server.

[VatsalJagani]

@maheshnc - Search for internal logs to understand and troubleshoot the issue further.

index=_internal NOT source=*_access* "<title of the alert>"

And see what logs tell you.

I hope this helps!!! Kindly upvote!!!

[PickleRick]

Or specifically - if the alert _is_ being triggered but there is a problem with email delivery, search for anything regarding sendemail.py