Hi,
i m getting the below error when i m trying to create a ticket from splunk. i m passing this value in custom field:
"customfield_12345":{"value":"$result.myfield$"},"customfield_17653":"$result.mytime$","customfield_10678":{"value":"$result.urgency$"},"customfield_19876":{"value":"$result.severity$"},"customfield_18754":{"value": "$result.reporting$"}
The error is as follows:
ERROR pid=1413 tid=MainThread file=cim_actions.py:message:424 | sendmodaction - worker="abc.com" signature="Unexpected error: Expecting property name enclosed in double quotes: line 15 column 2 (char 463)." action_name="jira_service_desk" search_name="test_jira"
and other error is
ERROR pid=1413 tid=MainThread file=cim_actions.py:message:424 | sendmodaction - worker=" abc.com " signature="json loads failed to accept some of the characters, raw json data before json.loads:={
"fields": {
"project":
{
"key": "def"
},
"summary": "def_test",
"description": "The alert condition for 'def_test' was triggered, results link: 'https://abc.com/ app/TA-jira-service-desk-simple-addon/@go?sid=scheduler_c2YXJ0di5jb20_VEEtaRlc2stc2ltcGxlLWFkZG9u__RM331f78_at_1593419940_82'",
"issuetype": {
"name": "abc"
},
"priority" : {
"name": "Medium"
},
\"customfield_12345\":{\"value\":\"hello"},\n\"customfield_17653\":\"2020-06-27T10:29:29.908+1100",
\"customfield_10678\":{\"value\":\"Low"},\n\"customfield_19876\":{\"value\":\"High"},\n\"customfield_18754\":{"value": "API"}
}
}" action_name="jira_service_desk" search_name="test_jira "
Any suggestions...
